FREQUENTLY ASKED QUESTIONS
When will my order be shipped?
Orders typically ship the same day order is received. Once your order has shipped you will receive an email confirmation. Please note that we do not ship on the weekends or holidays. Orders placed after 3pm EST will ship the following business day.
What is the status of my order?
You will receive an email confirmation with a tracking number once your order has shipped. You can also log into your Apparel Bodega account to check on the status of your order.
How do I cancel my order?
Once your order is placed, we start working on it right away. Unfortunately this means we can’t make changes to an order once it’s placed. In limited circumstances, we may be able to cancel orders if they have not shipped. Please contact us for assistance.
Do you offer price adjustments?
We do not offer price adjustments.
Do you ship internationally?
We do not ship internationally at this moment.
What is your return policy?
Items can be returned within 30 days of purchase for a full refund. All items must be unworn, unwashed, unaltered with all tags attached in its original packaging. Merchandise returned without the original packaging and packing slip, may result in a delayed refund or may not qualify for a return. A refund will be issued to your credit card for the value of the merchandise and any sales tax you may have incurred. Please note that we cannot refund shipping charges when applicable. For your convenience, we will email you a prepaid shipping label (US customers only), we will deduct $5 for each product from your refund upon receipt of your return to cover shipping expenses. Once received, returns may take between five to seven days to be processed. Please note we cannot be held accountable for packages that are lost in transit. We do not accept returns on products purchased at retail stores, only purchases made on www.apparelbodega.com. Anything marked as “Final Sale” cannot be returned or exchanged.
Received an apparel bodega product as a gift?
- Purchases made from other retailers will not be accepted.
- Gift returns from www.apparelbodega.com need to include the following: customer receipt, proof of purchase, name, email or name of purchaser.
- Items should be returned in the form which the item was originally purchased. New. Unworn. With all original tags and packaging.
- Gift returns from www.apparelbodega.com will be issued a merchandise credit code, redeemable only on www.apparelbodega.com. Valid for 30 days.